Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With thousands of happy customers in NYC, we're out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.
The Real Estate Account Manager builds and nurtures relationships with Pilot's commercial real estate partners to drive revenue growth and expand Pilot's footprint in NYC. This strategic, high-impact role blends networking, on-site meetings, and events to position Pilot as NYC's top ISP. Perfect for relationship-builders who thrive in fast-paced environments and customer-facing positions.
The Channel Account Specialist is a go-to expert for Pilot's channel partners—handling quote requests, deal registration, and service orders while collaborating cross-functionally to keep partners supported, commissions on track, and CRM data accurate.
The Sales Coordinator provides operational, project management, and data management support for Pilot's sales organization, partnering with cross-functional teams to improve processes, maintain high-quality sales data, and drive initiatives that help bring best-in-class internet and connectivity solutions to businesses across New York City.
The Real Estate Operations Coordinator keeps Pilot's building expansion on track—serving as project manager for all Real Estate New Build projects, from survey scheduling and engineering scope review through access agreement execution and handoff supporting Pilot's Real Estate Account Managers.
Don't see a role that fits?
Contact us"The best part about working at Pilot is that you can bring your ideas and vision to the table and then see that play out in real-time. One minute you're brainstorming and the next you're putting into action, and actually seeing it through."
"Working for a company that puts customers first is extremely refreshing. Whatever team you're on, you'll know that the product and service you are providing is a valuable addition to customers' lives. It's great working together with a team of people who value the customer experience."
"The culture enables you to develop your skillset and thrive as a professional on a career path. You are always surrounded by colleagues who are willing to collaborate and enable you to bring your own unique abilities to the team. Pilot appreciates not only the work you do, but the person behind it as well."
"One of the many reasons I love working at Pilot is the true sense of camaraderie. Teams are always willing to roll up their sleeves to get the job done. No task is yours alone and everyone genuinely loves to help out if needed!"
"The best thing about working at Pilot is how well everyone works together. It's easy for me to do my job when everyone around me executes at a high level and I can rely on every single team to collaborate so well. As a member of the sales team, it's my job to set expectations for the customer and it's amazing to see every team continuously go above and beyond to execute our vision of being the best ISP in the world."
"It is incredible to watch so many people from different departments collaborate on a daily basis to work towards a common goal of being the world's best ISP. That, paired with the exciting, innovative, and welcoming atmosphere makes Pilot second to none."
"The best part about working at Pilot is that you can bring your ideas and vision to the table and then see that play out in real-time. One minute you're brainstorming and the next you're putting into action, and actually seeing it through."
"Working for a company that puts customers first is extremely refreshing. Whatever team you're on, you'll know that the product and service you are providing is a valuable addition to customers' lives. It's great working together with a team of people who value the customer experience."
"The culture enables you to develop your skillset and thrive as a professional on a career path. You are always surrounded by colleagues who are willing to collaborate and enable you to bring your own unique abilities to the team. Pilot appreciates not only the work you do, but the person behind it as well."
"One of the many reasons I love working at Pilot is the true sense of camaraderie. Teams are always willing to roll up their sleeves to get the job done. No task is yours alone and everyone genuinely loves to help out if needed!"
"The best thing about working at Pilot is how well everyone works together. It's easy for me to do my job when everyone around me executes at a high level and I can rely on every single team to collaborate so well. As a member of the sales team, it's my job to set expectations for the customer and it's amazing to see every team continuously go above and beyond to execute our vision of being the best ISP in the world."
"It is incredible to watch so many people from different departments collaborate on a daily basis to work towards a common goal of being the world's best ISP. That, paired with the exciting, innovative, and welcoming atmosphere makes Pilot second to none."
We're invested in your future, making an employer-contributed 401K plan a no-brainer.
Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
Work hard, then take the time you need to reset and recharge.
Running around New York doesn't have to be your go-to workout with monthly commuter and wellness reimbursement.
We come together as a company to share, learn, and push Pilot forward, with special events to cut loose.
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.