CAREERS AT PILOT
Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With thousands of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.
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As a Senior Network Support Engineer, you'll focus on providing exceptional, timely, accurate technical support to our business customers. You'll proactively monitor our network, identify issues, serve as an escalation point and technical mentor to junior team members, and contribute to network infrastructure projects.
From prospect to close, our Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners — all while promoting the value of Pilot’s services and customer experience.
Gain administrative support, data curation, and project management experience supporting Pilot’s sales functions, while working with a smart and energetic team focused on bringing amazing internet access to businesses in New York City.
Leading our marketing team, you’ll develop and execute Pilot’s marketing strategy to drive brand awareness, engagement, and revenue through various initiatives. You’ll also collaborate internally with different teams to enhance sales, our customer experience, and overall market differentiation.
As a People Operations Coordinator, you’ll play a key role executing a wide range of responsibilities to support Pilot’s People Operations and Talent Acquisition functions while executing a best-in-class candidate and employee experience; and fostering a diverse and inclusive workplace culture.
The Real Estate Account Manager builds and nurtures relationships with Pilot’s commercial real estate partners to drive revenue growth and expand Pilot’s footprint in NYC. This strategic, high-impact role blends networking, on-site meetings, and events to position Pilot as NYC’s top ISP. Perfect for relationship-builders who thrive in fast-paced environments and customer-facing positions.
Employee Benefits & Perks